CASE STUDY
CASE STUDY
Elevating Visitor Experiences at Scale
Elevating Visitor Experiences at Scale
Elevating Visitor Experiences at Scale
Elevating Visitor Experiences at Scale
AI-powered conference guides — available at every corner at NRF
AI-powered conference guides — available at every corner at NRF
THE VISION
THE VISION
Meet NRF’s Smartest Hosts:
AI Agents at Your Service
Meet NRF’s Smartest Hosts:
AI Agents at Your Service
Meet NRF’s Smartest Hosts:
AI Agents at Your Service
Meet NRF’s Smartest Hosts: AI Agents at Your Service
During the world’s largest retail tech event, we deployed intelligent AI agents across the show floor—providing real-time answers, navigation support, and a touch of magic.
During the world’s largest retail tech event, we deployed intelligent AI agents across the show floor—providing real-time answers, navigation support, and a touch of magic.
An AI-powered
Visitor Experience
An AI-powered
Visitor Experience
An AI-powered
Visitor Experience
NRF 2024 Highlights
NRF 2024 Highlights
NRF 2024 Highlights
THE IMPACT
THE IMPACT
How AI Transformed Visitor Engagement at NRF
How AI Transformed Visitor Engagement at NRF
How AI Transformed Visitor Engagement at NRF
Our AI agents weren’t just guides—they were catalysts for better experiences, keeping the energy high and the confusion low. The result? Higher satisfaction and deeper engagement across the board.
Our AI agents weren’t just guides—they were catalysts for better experiences, keeping the energy high and the confusion low. The result? Higher satisfaction and deeper engagement across the board.
Our AI agents weren’t just guides—they were catalysts for better experiences, keeping the energy high and the confusion low. The result? Higher satisfaction and deeper engagement across the board.
68%
increase
in attendee engagement
70%
reduction
in human staff workload
100+
interactions
handled by AI agents
DEPLOYMENT
DEPLOYMENT
Transform Your Events with Interactive AI
Transform Your Events with Interactive AI
Transform Your Events with Interactive AI
LIVA API is built for developers who demand seamless integration and robust functionality.
LIVA API is built for developers who demand seamless integration and robust functionality.
24/7 real-time assistance with zero downtime
24/7 real-time assistance with zero downtime
Multilingual support for global audiences
Multilingual support for global audiences
Works offline or with minimal connectivity
Works offline or with minimal connectivity
Consistent tone, branding, and scripted knowledge
Consistent tone, branding, and scripted knowledge
Instantly deployable to any screen or device
Instantly deployable to any screen or device
Built-in analytics to track and optimize interactions
Built-in analytics to track and optimize interactions
Behind The Magic
Behind The Magic
Behind The Magic
Discover how bitHuman agents can be tailored to your needs.
Discover how bitHuman agents can be tailored to your needs.
Discover how bitHuman agents can be tailored to your needs.
1
Create & Customize
Create an agent and customize its visual look, voice and knowledge tailored to your brand and use-case.
2
Integrate & Deploy
3
Manage & Scale
Information desk assistant
ImagineX
1
Create & Customize
Create an agent and customize its visual look, voice and knowledge tailored to your brand and use-case.
2
Integrate & Deploy
3
Manage & Scale
Information desk assistant
ImagineX
1
Create & Customize
Create an agent and customize its visual look, voice and knowledge tailored to your brand and use-case.
Information desk assistant
ImagineX
2
Integrate & Deploy
Our platform is API-ready and built to integrate with your existing systems, whether you opt for a cloud-based or hybrid deployment.
3
Manage & Scale
Track customer interactions, measure engagement, and optimize responses in real-time. As your business grows, bitHuman agents can easily scale with you.
1
Create & Customize
Create an agent and customize its visual look, voice and knowledge tailored to your brand and use-case.
Information desk assistant
ImagineX
2
Integrate & Deploy
Our platform is API-ready and built to integrate with your existing systems, whether you opt for a cloud-based or hybrid deployment.
3
Manage & Scale
Track customer interactions, measure engagement, and optimize responses in real-time. As your business grows, bitHuman agents can easily scale with you.