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Terms of Service

Last updated: November 6, 2026

1. Acceptance of Terms

By accessing or using bitHuman's services, including our API, SDK, website, and related products (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

bitHuman provides an AI-powered platform for creating and deploying interactive digital avatars and agents. Our Services include:

  • Avatar creation and customization tools
  • Real-time avatar rendering and animation
  • API and SDK access for developers
  • Cloud and on-premise deployment options
  • Creator Hub for building and sharing applications

3. Account Registration

To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

4. Subscription and Payments

Some Services require payment of fees. You agree to pay all applicable fees as described on our pricing page. Subscriptions automatically renew unless cancelled before the renewal date. All fees are non-refundable except as required by law or as explicitly stated in these Terms.

5. Intellectual Property

Your Content: You retain ownership of any content you create using our Services. By using the Services, you grant bitHuman a limited license to process your content solely to provide the Services to you, including checking the quality of what we make for you.

When you clone a voice in the dashboard, we keep your recording with your avatar and send it to our voice provider (Cartesia). Recordings you send through the API by link are passed to Cartesia and not kept by us; audio files you upload to us through the API are kept privately and shared only through short-lived signed links, and are sent to Cartesia when you use them to clone a voice.

Using bitHuman in Your Own Product: On any paid plan, you may use the Services inside your own application, including for your own customers. You may not give your customers your bitHuman API secrets for their own use. An app you ship may hold one as our documentation describes. You remain the account holder and are responsible for your customers' content, and for consent to the faces and voices used, under these Terms.

Our Technology: bitHuman retains all rights in our technology, including our AI models, software, APIs, and documentation. You may not copy, modify, distribute, or create derivative works from our technology except as expressly permitted.

6. API and SDK Usage

Use of our API and SDK is subject to rate limits and usage quotas associated with your subscription plan. You agree not to circumvent these limits or use the API in ways that could damage, disable, or impair our Services.

7. Creator Hub and Revenue Sharing

Creators who publish applications through our Creator Hub may participate in our revenue sharing program. Revenue shares are calculated and paid according to our Creator Program terms. bitHuman reserves the right to modify revenue sharing percentages with notice.

8. Prohibited Uses

You agree not to use the Services to:

  • Create content that is illegal, harmful, or violates third-party rights
  • Impersonate real individuals without their consent
  • Generate deepfakes or misleading synthetic media
  • Engage in harassment, fraud, or deceptive practices
  • Violate any applicable laws or regulations

The Supertonic voice model

If you use, download or distribute the Supertonic voice model (by Supertone Inc.), or anything derived from it, through bitHuman Live or a bitHuman SDK, API or download, the use restrictions in Attachment A of its BigScience Open RAIL-M License are part of these Terms. You agree not to use it for any of those uses, and to require the same of anyone you distribute it to. The full list is on our licenses page.

Everything a bitHuman Live character says, and the voice it says it in, is generated by AI, and the app tells you so before your first call and on screen during every call. If you share or publish anything a character said or how it sounded, such as a recording, a clip or a quote, you must say clearly that it is machine-generated.

9. Termination

Either party may terminate this agreement at any time. bitHuman may suspend or terminate your access to the Services if you violate these Terms. Upon termination, your right to use the Services will cease immediately.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. BITHUMAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BITHUMAN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

12. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes through our Services or by email. Your continued use of the Services after such notice constitutes acceptance of the modified Terms.

13. Contact

If you have questions about these Terms, please contact us at team@bithuman.ai